You can always cancel your order. However, if you want to change your order, you must tell us the changes before your items are made.
Yes, you can return them for free. We will provide you a return label, so you do not have to pay for shipping them back to us. The product should be unworn and unwashed, as well has having all tags attached.
Yes, you can either exchange for something else or get a full refund.
If returned, items must be shipped back within 14 days of receipt.
First, we apologize for the inconvenience if you received the wrong product or a faulty item. Second, don't worry and simply contact our awesome customer service team so they will assist you if you wish to exchange or return the product.
We aim to process your return and your refund ASAP. Usually we process them between 1 to 2 business days. You should see the refunded amount within 5 to 7 business days depending on the banking institution.