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Pajamas & Sleep
Dress Collection
Nursery & Kids
Free Shipping & Free Returns. Every Order. Every Day.

Shipping & Return Policy

Baby FAQs Cute Rascals
Return and Refund
Do I have to pay for shipping and handling?
No, we offer free shipping within the United States and Canada.
Do you ship internationally?
Yes, but only to Canada.
How long will it take to receive my order?
Your one of a kind Cute Rascals item will usually ship within 1 to 2 business days. We offer standard shipping (4-5 business days), but you can also select faster shipping methods (2-3 business days) at additional costs.
Will all my items from a single order ship together?
Yes, if you ordered multiple items in the same order, they will all ship together.
How do I know when my order has shipped?
You will receive a confirmation email when your order has shipped.
How can I track my order?
Along with the confirmation email, you will receive a tracking number to track your order.
Note that estimated arrival dates are not guaranteed and there ny be a number of unforessen reasons why your item could arrive after the estimated arrival date. Large orders (100+ items), issues to designs, or delivery to P.O. Box or APO/FPO/DPO addresses to Hawaii, Alaska, and U.S. territories may all delay the delivery of your order.
Can I cancel or change my order?
You can always cancel your order. However, if you want to change your order, you must tell us the changes before the items are made.
If I do not like the product I received, can I return it?
Yes, you can return it for free. Your satisfaction is our top priority. You just need to contact our customer service team at or by phone +1 (813)-436-3960, and we will provide you a prepaid return label, so you do not have to pay to ship it back to us. You must make this request within 30 days of receiving the shipment.
Can I get a full refund if I return an item?
Yes, you can either exchange it for something else, get credit or get a full refund. You must make this request within 30 days of receiving the shipment.
How long will it take for the refund to appear on my account?
Be advised that returning funds usually takes between 7 to 21 days to appear in the account used to make the purchase (depending on the processing speed of the bank that issued the funds).
If you have requested an account credit, be advised that returning funds usually take 24-48 hours to appear in your Cute Rascals account. This credit, once available, may be used to make a purchase on Cute Rascals' website.